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The UPS Store in 352 South Willowbrook Road Ste A

The UPS Store in 352 South Willowbrook Road Ste A, Michigan: consumer reviews, opening hours, driving directions, photos etc.

Contacts

Finance

352 South Willowbrook Road Ste A,
Coldwater, Michigan
49036
Get directions

+1 517-279-9080

coldwater-mi-4202.theupsstorelocal.com

Opening hours Closed now

Tomorrow: 07:00 am — 06:00 pm

Monday
07:00 am — 06:00 pm
Tuesday
07:00 am — 06:00 pm
Wednesday
07:00 am — 06:00 pm
Thursday
07:00 am — 06:00 pm
Friday
07:00 am — 06:00 pm
Saturday
10:00 am — 01:00 pm

Rating by reviews

(2.33 / 5) based on 3 reviews
☆ ☆ ☆

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Reviews

  • Mike was very helpful in getting our business consultant our new employee handbooks! He went above and beyond for her and she still raves about it. Great customer service and attention to detail, way to go Mike!
    By Patrick Cook, September 06, 2017
  • ☆ ☆ ☆ ☆
    This place has the WORST customer service I have ever dealt with. We were expecting a very important package (photography equipment for a wedding this weekend) to be picked up at this location. We've done this many times at different UPS stores across the state (mainly Kalamazoo, but others depending on wedding location); always with no issues. This store refused our package because we did not call ahead, even though no where on the shipping website does it say that a customer has to call the UPS Store to notify them of an upcoming delivery, and the delivery was made today. Not knowing this, we went into the UPS Store to ask for clarification and explanations (since we live in the area and this location would be convenient for future deliveries), only to be met with a hostile reaction from the employee. He (Mike) was completely unprofessional and rude, and never offered an explanation other than they are independently owned and do things their own way. UPS (the actual shipping company, not this UPS Store) and the UPS distribution center were very helpful in getting our package tracked down (in route back to California) and rerouted the truck so we could get our package. The driver of the UPS truck explained the situation very kindly and was very helpful. Luckily, we have our package in hand and crisis averted, but no thanks to the UPS Store of Coldwater. Save yourself the headache and have your packages routed anywhere but this place, unless you enjoy someone treating you like garbage.
    By Nikki Sobell, January 09, 2017
  • ☆ ☆ ☆ ☆
    Walked in the store with a question and Mike instantly picked a fight with us. Had a package to be delivered and they sent it back to the sender. Because, in his words, "it's not his job to hold our package at his store." And even though UPS had a tracking number to ship it to this store and hold it for my pick up, he said no. Not his job.
    By George Sobell, October 29, 2016
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About The UPS Store in Coldwater

The UPS Store is business services based in Michigan.
The UPS Store is located at 352 South Willowbrook Road Ste A, Coldwater, Michigan. You can find The UPS Store opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviews for The UPS Store and write your own review to rate the business service.

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